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Picture divided into two pictures - the first one is two women (one older than the other) smiling, and the second is an older women with a young male wheelchair user with the words below the picture saying "Short Breaks at Short Notice"
 

Are you caring for someone?  Can't leave them but need to be somewhere else at the same time?  Do you need a rest but don't receive any other form of respite?

 

Whether you want to spend some time with friends, pop out for shopping, go to the hospital or doctors yourself, have a break away, or would just like some time to yourself, Short Breaks at Short Notice may be able to help you to have a break from caring.

 

Who will provide the care?

A trained and experienced care worker from either Crossroads Care East Anglia or a Social Services approved agency will provide care tailored to your individual situation.

 

I'm concerned about leaving the person I care for...

This is only natural - after all, you are the one providing all the care.  We can ask your care worker or their manager to come along before the break to get to know you and the person you care for, so that you can feel completely confident having a break.  Just ask.

 

How long is a "Short Break"?

The scheme provides breaks from 2 to 48 hours at a time (up to a maximum of 48 hrs in any year).

 

How short is "Short Notice"?

We ask for a minimum of 2 working days notice to arrange a Short Break.

 

How much does it cost?

Absolutely nothing for carers.  The scheme is funded by Norfolk County Council, Adult Services to provide breaks for carers.

 

I receive regular respite from elsewhere, funded by the local authority, do I still qualify?

Unfortunately at present, we wouldn't be able to assist.  If you talk to organisation who provides your regular respite care, they may be able to alter it to cover your break.  We have needed to prioritise the service so that carers who receive no other support or respite can access it.

 

The person I care for receives a direct payment/personal budget for respite, can I access short breaks?

If you manage your own budget using these payments then you can arrange a short break direct with your respite provider, using your budget.  This way you will have control of when you have the break and who you would like providing it.  If you are not yet in receipt of a personal budget and would like to know more, please call Norfolk Carers Helpline on 0808 808 9876 to find out more.

 

Are there any other exclusions?

We can't provide a service where someone aged under 18 is the carer or is the person being looked after.  We also do not cover emergencies or provide relief/cover holiday or sickness for paid care workers.  If you have an emergency and need cover immediately you need to contact Norfolk Social Services on 0344 800 8014 for help.

 

This sounds great - how do I find out more?

Contact Norfolk Carers Helpline on 0808 808 9876 between 8am and 8pm, Monday to Friday.  Friendly staff will take some details, make arrangements and call you back to confirm.

 

IT'S THAT SIMPLE
 
 

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